diff --git a/plugins/ticket/templates.cpp b/plugins/ticket/templates.cpp
index 8348be2..ea3dca3 100755
--- a/plugins/ticket/templates.cpp
+++ b/plugins/ticket/templates.cpp
@@ -273,9 +273,18 @@ namespace ns_tickets_tab
 
 struct TicketsTabValue
 {
-	bool is_ticket;		// true if there is a ticket
+	bool is_item;		// true if there is an item (item pointer is valid)
+	bool is_ticket;		// true if there is a ticket (ticket pointer is valid)
+	Item   * item;		// an item for that ticket (if is_item is true)
 	Ticket * ticket;	// pointer to the ticket (if is_ticket is true)
-	Item * item;		// an item for that ticket (if is_ticket is true)
+
+	/*
+		there can be two situations:
+		 - is_item is false and is_ticket is false
+		 - is_item is true and is_ticket is false
+		 - is_item is true and is_ticket is true
+	    so when is_ticket is true then is_item is true as well so you don't have to check it
+	*/
 
 	TicketsTabValue()
 	{
@@ -284,6 +293,7 @@ struct TicketsTabValue
 
 	void Clear()
 	{
+		is_item   = false;
 		is_ticket = false;
 		ticket = 0;
 		item   = 0;
@@ -369,14 +379,15 @@ void tickets_tab(Info & i)
 
 	if( i.res )
 	{
+		tickets_value.is_item = true;
+		tickets_value.item    = ticket_info.item_sort_tab[item_sort_index];
+		long file_id          = ticket_info.item_sort_tab[item_sort_index]->id;
 		size_t ticket_index;
-		long file_id = ticket_info.item_sort_tab[item_sort_index]->id;
 
 		if( find_ticket(file_id, ticket_info.ticket_tab, ticket_index) )
 		{
 			tickets_value.is_ticket = true;
 			tickets_value.ticket    = &ticket_info.ticket_tab[ticket_index];
-			tickets_value.item      = ticket_info.item_sort_tab[item_sort_index];
 		}
 
 		plugin.Call(WINIX_PL_THREAD_SET_SORTTAB_INDEX, item_sort_index);
@@ -388,7 +399,7 @@ void tickets_tab_url(Info & i)
 {
 	tickets_tab_check_reqid();
 
-	if( tickets_value.is_ticket )
+	if( tickets_value.is_item )
 		i.out << tickets_value.item->url;
 }
 
@@ -397,7 +408,7 @@ void tickets_tab_subject_empty(Info & i)
 {
 	tickets_tab_check_reqid();
 
-	if( tickets_value.is_ticket )
+	if( tickets_value.is_item )
 		i.res = tickets_value.item->subject.empty();
 }
 
@@ -406,7 +417,7 @@ void tickets_tab_subject(Info & i)
 {
 	tickets_tab_check_reqid();
 
-	if( tickets_value.is_ticket )
+	if( tickets_value.is_item )
 		i.out << tickets_value.item->subject;
 }